Carnival Cruise Line ran into a food fight with plans to begin charging for individual room service items ordered before 10 p.m. It started with a blog by brand ambassador John Heald that said stateroom service would come with an a la carte charge beginning in mid-January. Charges of from $2 to $5 per item would be added to lunch, dinner and late-night menus.
That didn’t sit well with regular Carnival guests and a flood of complaints has Carnival rethinking its policy. In a statement, a Carnival spokesperson said the company would be “making some adjustments to that plan to balance the interests of our guests with our efforts to reduce food waste costs. For the time being, there will be no changes until we finalize a plan that will be communicated to guests and travel agency partners alike.”
Competitors Norwegian Cruise line and Royal Caribbean charge a flat fee of $7.95 for room service.
